Identity verification is an essential step on Forhopp to ensure a safe and trustworthy platform for both freelancers and clients. The process is straightforward and can be completed directly from your profile if it’s marked as “Unverified.”
Why Verify Your Identity?
- Build Trust: Verified profiles are more credible and attract better opportunities.
- Access All Features: Certain features, like withdrawals and bidding on premium projects, require a verified account.
- Platform Security: Identity verification protects the platform from fraudulent accounts.
Steps To Verify Your Identity:
1. Log Into Your Forhopp Account
- Visit Forhopp’s website and log in using your credentials.
- Navigate to your dashboard.
- On your profile page, look for the verification banner or the status marker labeled “Unverified.”
- Click on the “Verify Identity” button, which is usually displayed prominently.
3. Prepare Your Documents
To verify your identity, you will need to upload a government-issued document. Ensure that:
- Your document is valid and not expired.
- The details on the document match your profile information.
- The document is clear and legible.
- Passport
- Driver’s License
- National ID Card
4. Start the Verification Process
- Click on “Verify Identity” to begin the process.
- Follow the on-screen prompts:
- Select your country of residence.
- Choose the type of document you want to upload.
5. Upload Your Documents
- Use the upload feature to add a scanned copy or a high-quality photo of your ID.
- Ensure:
- All four corners of the document are visible.
- The image is clear, without glare or shadows.
6. Take a Selfie for Verification (if required)
Some users may be prompted to take a selfie to match their face with the ID:- Use your device’s camera to capture a clear, front-facing photo.
- Avoid wearing sunglasses, hats, or anything that obscures your face.
7. Submit for Review
- Once your documents and selfie are uploaded, click Submit.
- You will receive an on-screen confirmation that your documents have been sent for review.
8. Wait for Verification Approval
- The verification process typically takes 1-3 business days.
- You will receive an email notification about the status of your verification.
9. Post-Verification
If your verification is approved:- Your profile will display a “Verified” badge.
- You’ll unlock full access to all Forhopp features.
- You will receive an email explaining the reason.
- Re-submit corrected documents by following the same steps.
10. Troubleshooting Verification Issues
If you face any problems during the verification process:- Ensure your uploaded documents meet the requirements.
- Check your email inbox (and spam folder) for Forhopp’s responses.
- Contact Forhopp’s support team at support@forhopp.com for assistance.