Releasing payments on Forhopp is designed to ensure that both clients and freelancers experience a seamless and secure process. Here’s a detailed step-by-step guide to help you release payments confidently and securely.

Steps to Release Payment Securely

Step 1: Log in to Your Forhopp Account
Step 2: Locate the Relevant Project
  • From your dashboard, click on the “Projects” tab to view your ongoing and completed projects.
  • Find the project for which you are ready to release payment.
Step 3: Verify Work Completion
  • Review the submitted work under the “Deliverables” or “Milestones” section.
  • Ensure the deliverables meet the agreed-upon requirements.
  • Use Forhopp’s messaging system to clarify any doubts with the freelancer if needed.
Step 4: Access the Payment Release Option
  • In the project details view, locate the “Payment” section.
  • If the project is milestone-based:
    • Select the specific milestone that has been completed.
  • If it is a fixed-price project:
    • Proceed to release the payment for the entire project.
Step 5: Approve the Work
  • Click on the “Approve and Release Payment” button.
  • Confirm your approval in the confirmation dialogue box.
Step 6: Securely Release the Payment
  • Forhopp will show you a breakdown of the payment, including:
    • Freelancer’s fee.
    • Forhopp’s platform fee.
    • Any applicable taxes.
  • Confirm the release of payment by clicking “Release Payment.”
Step 7: Provide Feedback (Optional but Encouraged)
  • After releasing the payment, you’ll have the option to leave feedback for the freelancer.
  • Constructive feedback helps freelancers improve and builds a positive community.
 

Additional Tips for Secure Payments

  1. Review Before Approval: Always double-check the deliverables before approving the payment.
  2. Use Forhopp’s Messaging System: Communicate any revisions or concerns to ensure clarity.
  3. Avoid Direct Payments: All payments should be made through Forhopp’s secure platform to protect both parties.
  By following these steps and leveraging Forhopp’s secure payment system, you can ensure a smooth transaction experience for both yourself and the freelancer. If you encounter any issues, feel free to reach out to Forhopp’s Support Team for assistance.

Frequently Asked Questions

Yes, Forhopp supports milestone-based payments, allowing you to release payments for completed portions of work.

If you don’t take action within the specified timeframe (typically 7 days), the system may automatically release the payment to the freelancer.

Yes, Forhopp uses secure encryption and complies with industry standards to protect your payment details.

Payments released through Forhopp cannot be reversed unless a dispute is raised and resolved in your favor.

If there are issues with the work, you can use Forhopp’s Resolution Center to mediate and resolve disputes before releasing payment.