Forhopp’s milestone system allows clients to divide their projects into manageable parts, ensuring transparency and accountability throughout the collaboration. By tracking freelancer progress via milestones, clients can oversee deliverables, evaluate performance, and make secure payments. This help article provides a detailed, step-by-step tutorial on effectively tracking freelancer progress using milestones on Forhopp.

Step-by-Step Guide to Tracking Freelancer Progress Using Milestones

Step 1: Understand Milestone Basics

Milestones are predefined project stages with specific deliverables and deadlines. Each milestone can have an associated payment, ensuring freelancers are compensated upon completing each stage of work.

Step 2: Navigate to the Project Dashboard

• Log in to your Forhopp account and click on the “Projects” tab.
• Select the project you want to track.

Step 3: View the Milestone Section

• Within the project details, locate the “Milestones” tab.
• Here, you’ll see:
  • Milestone titles (e.g., “Initial Draft,” “Final Submission”).
  • Deadlines and status (e.g., “In Progress,” “Completed”).
  • Payment amounts associated with each milestone.

Step 4: Communicate with the Freelancer

• Use Forhopp’s built-in messaging system to stay in touch with the freelancer regarding milestone progress.
• Clarify expectations, provide feedback, or request updates on current tasks.

Step 5: Monitor Submitted Work for Each Milestone

• Freelancers can upload their deliverables for each milestone directly in the milestone section.
• When a milestone is marked as “Completed,” review the submitted work thoroughly.

Step 6: Approve or Request Changes

• If the submitted work meets your expectations:
  • Click “Approve” to confirm the milestone completion.
  • Release the associated payment securely.
• If revisions are required:
  • Click “Request Changes” and provide detailed feedback.

Step 7: Track Progress on Remaining Milestones

• After completing a milestone, check the progress of upcoming stages in the same section.
• Use the timeline view to ensure the project stays on track.

Step 8: Resolve Milestone-Related Disputes

• If there are disagreements about milestone completion or quality:
  • Navigate to the Resolution Center in your dashboard.
  • Submit a request to mediate the issue with Forhopp’s support team.

 

Best Practices for Using Milestones

1. Set Clear Expectations:

   • Define each milestone with specific deliverables and deadlines before starting the project.

2. Break Down Complex Projects:

   • Use multiple milestones for large projects to ensure consistent progress checks.

3. Maintain Regular Communication:

   • Regular updates between you and the freelancer can prevent misunderstandings.

4. Use Constructive Feedback:

   • Provide clear and actionable suggestions when requesting changes.

By effectively utilizing the milestone system, you can maintain transparency, ensure timely progress, and foster a collaborative working relationship with your freelancer on Forhopp.