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Help & Support for Profile Management

Managing your profile on Forhopp is a key factor in building your professional reputation and attracting clients. This section is designed to help freelancers effectively create, maintain, and optimize their profiles while addressing common issues and concerns.

Frequently Asked Questions

Go to your dashboard, click on your profile, and select the “Edit Profile” button. You can modify sections like your name, bio, skills, and hourly rate. Save changes before exiting.

 

Profile visibility may be restricted if it is incomplete, violates policies, or lacks verification. Check your profile completion score and ensure all required sections are filled.

Navigate to the “Certifications” section in your profile, click “Add Certification,” and upload the relevant documents. Certifications are subject to review and approval.

Click on your profile icon, select “Change Profile Picture,” and upload a high-quality image. Ensure the image is professional and meets size requirements.

Contact Forhopp Support to understand the reason for suspension. Address any violations or incomplete details, then submit an appeal for review.

Yes, use the “Switch Role” option in the dropdown menu under your profile icon. This lets you toggle between freelancer and client modes.

Go to the “Portfolio” section, click “Add Item,” upload relevant files, and provide descriptions. Portfolio items should showcase your best work and align with your skills.

If you want to temporary deactivate your account or just want to make your profile private, you have to contact to support team of Forhopp.

Ensure you’ve filled all sections like skills, bio, certifications, and uploaded a profile picture. A complete profile enhances visibility and client trust.

Yes, but such changes may  require additional verification. Submit a request through the “Edit Profile” section and upload supporting documents if prompted.

Click on your profile, select “Edit Rate,” and input the new amount. Rates should reflect your skills and industry standards.

Review the rejection reason in your notifications, correct the issues, and resubmit your certification for review.

If you want to temporary deactivate your account or just want to make your profile private, you have to contact to support team of Forhopp.

Ensure your profile is complete, verified, and has positive client reviews. Regularly update your skills and portfolio.

Use the “Report an Issue” button in the Help Center and describe the problem in detail. Attach screenshots if applicable.

Yes, add relevant skills under the “Skills” section. Highlight a mix of technical and soft skills to attract diverse clients.

Verification increases client trust and boosts your profile visibility. Verified profiles also have a badge that signals credibility.

Go to the “Portfolio” section, locate the item, and click “Delete.” You can replace it with updated work samples.

Profile images must not exceed 5MB and should be in JPG or PNG format.

Yes, upload a short video in the “Video Introduction” section. This is optional but can make your profile stand out.

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