Having a visible profile is essential for freelancers on Forhopp to attract clients and secure projects. If your profile isn’t appearing in search results, there are several potential causes and solutions. Follow this detailed guide to identify and resolve the issue.

Step 1: Check Your Profile Status

1. Log in to your Forhopp account.
2. Navigate to your Dashboard.
3. Verify your profile visibility status:
   • Ensure your profile is set to “Public.”
   • If it’s marked as “Private” or “Hidden,” change it to Public:
     • Click Edit Profile.
     • Scroll to the Privacy Settings section.
     • Toggle the visibility setting to Public.
   • Save the changes.

Step 2: Complete Your Profile

Search results prioritize profiles that are fully completed. Incomplete profiles may not appear or rank lower in search results.

Check Profile Completion:

• Go to the Profile Completion Indicator on your dashboard.
• If it’s not at 100%, complete the missing sections:
  • Upload a professional profile picture.
  • Add a compelling headline and bio.
  • List relevant skills, certifications, and experience.
  • Attach work samples to your portfolio.

Step 3: Optimize Your Profile for Search

1. Use Relevant Keywords:
   • Include industry-specific keywords in your headline, bio, and skills section.
   • Example: Instead of “Writer,” use “SEO Content Writer for E-commerce.”
2. Update Regularly:
   • Refresh your profile by adding new skills or updating your portfolio.
   • Frequent updates can boost your ranking in search results.
3. Tailor Your Categories:
   • Go to Profile Settings > Categories and Skills.
   • Ensure you’ve selected categories and skills relevant to your work.

Step 4: Ensure Compliance with Forhopp Guidelines

Profiles not adhering to Forhopp’s terms may be restricted or removed from search results.

• Check for Violations:
  • Avoid prohibited content in your bio or portfolio.
  • Ensure your certifications and skills are legitimate.
• If you suspect a restriction, contact Forhopp Support for clarification.

Step 5: Verify Your Identity

Profiles without verified identity status may have limited visibility.

1. Navigate to your Dashboard and locate the Verification Status section.
2. Upload your government-issued ID and complete the verification process.

Step 6: Address Account Issues

1. Suspensions or Warnings:
   • Profiles under review due to policy violations may not appear in searches.
   • Check your email for any notifications from Forhopp Support.
2. Resolve Suspensions:
   • Contact support to resolve issues and request reactivation.

Step 7: Clear Cache and Cookies

Sometimes, technical issues on your device or browser can cause profile visibility problems.

1. Clear your browser’s cache and cookies.
2. Access Forhopp in an incognito window or a different browser to confirm if the issue persists.

Step 8: Monitor Platform Updates

Occasionally, Forhopp may undergo system updates or maintenance.

• Check Notifications:
  • Visit the Announcements section for updates.
  • Delays in profile visibility could be temporary.

Step 9: Contact Forhopp Support

If all else fails, reach out for assistance:

1. Visit the Help & Support page.
2. Submit a detailed ticket with the following information:
   • Your profile URL.
   • A description of the issue.
   • Steps you’ve already taken to resolve it.

 

Why Profile Visibility Matters

Visible profiles enhance your chances of landing projects, as they allow clients to find and connect with you easily. Keeping your profile optimized, complete, and compliant with Forhopp’s standards ensures you remain discoverable. If you experience ongoing issues, the Forhopp Support team is always available to assist.