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Help & Support for Projects and Services

Welcome to the “Help and Support for Freelancers” page for projects and services. This section is designed to assist freelancers in effectively navigating Forhopp’s bidding process, resolving common issues, and maximizing their chances of securing projects. Explore comprehensive help articles and FAQs tailored to your needs.

Frequently Asked Questions

Forhopp allows freelancers to send a limited number of proposals based on their profile level. New freelancers may start with 15 proposals per month, which can increase as you successfully complete projects. Check your proposal balance under the Dashboard for updates.

Ensure your proposal stands out by:

  • Tailoring it to the client’s requirements.
  • Keeping it concise and professional.
  • Following up politely after 3-5 days if the client hasn’t responded.

Yes, you can edit your proposal as long as the client hasn’t reviewed it yet. Navigate to the Proposal History under your dashboard, select the proposal, and click Edit Proposal.

While rejections are part of freelancing, they offer valuable lessons. Check for feedback provided by the client and refine your proposals for future submissions.

Yes, you can withdraw a proposal by visiting the Proposal History section and clicking on the Withdraw Proposal option. This action is irreversible.

“Pending Review” indicates that the client has received your proposal but hasn’t viewed it yet. Be patient, as clients often take time to assess multiple submissions.

  • Personalize each proposal to the client’s needs.
  • Highlight relevant experience and skills.
  • Use professional language and structure.
  • Attach portfolio samples if applicable.

Common reasons include:

  • You’ve exceeded your monthly proposal limit.
  • The project’s requirements don’t match your profile skills.
  • Your profile isn’t verified.

Forhopp doesn’t charge fees for submitting proposals. However, your account must be verified to send proposals.

Yes, you can submit proposals to multiple projects as long as you haven’t exhausted your proposal limit.

Your proposal should include:

  • A personalized greeting.
  • An explanation of why you’re the best fit.
  • Specific examples of your previous work.
  • A clear call to action encouraging the client to discuss further.

Yes, you can save templates for proposals. However, ensure each proposal is customized for the specific project to improve your chances.

Response times vary. While some clients respond within hours, others may take several days. Use this time to send proposals to other projects.

Yes, access the Proposal History section on your dashboard to track the status of each submission (e.g., pending, viewed, or accepted).

A bid is submitted as part of a competitive process, while an offer is directly proposed to a client, often in response to their posted requirements.

You can use the Messaging System on Forhopp once the client responds to your proposal. Avoid contacting clients outside the platform unless permitted.

Proposals may be rejected for various reasons, such as lack of experience, insufficient customization, or a client’s preference for another freelancer. Use this as an opportunity to refine your approach.

No, withdrawn proposals cannot be resubmitted. You can create a new proposal for the same project if the job posting is still active.

No, your proposals are confidential and visible only to the client.

Proposals have a character limit of 2,000 characters. Ensure your message is concise and focused on addressing the client’s needs.

Start by politely asking for specific feedback to understand the client’s concerns. Offer revisions if possible and ensure open communication. Use the freelancing platform’s mediation or resolution tools if the issue escalates.

On Forhopp, you can clearly define the number of revisions included in your service package. If a client exceeds this limit, politely refer them to the gig details and create a Custom Offer for additional revisions.

Forhopp encourages freelancers to stick to the agreed-upon scope. If the client needs extra work, use the Custom Offer feature to propose new terms for the additional tasks.

Highlight your expertise and the unique benefits of your service. Use bullet points to list deliverables and include strong call-to-action phrases like “Order Now” or “Get Started.”

Update your gig title and description with relevant keywords that clients frequently search for. Make sure to include high-quality images or videos. Forhopp also allows freelancers to use promotional features like “Get Featured” to reach a larger audience.

If your gig gets flagged, check your Forhopp notifications for details about the issue. Adjust the gig to comply with Forhopp’s Terms of Service and resubmit it for approval. If needed, reach out to the Support Team for clarification.

Use the Order Management Dashboard on your Forhopp profile to track the status of all your ongoing, completed, and pending orders in real-time.

Send a polite reminder through Forhopp’s messaging system. If the client still doesn’t respond, use the Deliver Work button to mark the order as completed. Forhopp’s system will automatically approve the order after a set period, ensuring you get paid.

Always communicate and complete transactions within Forhopp’s platform. Avoid sharing personal details or accepting payments outside Forhopp, as this violates platform policies and voids protections.

Yes, Forhopp allows gig edits anytime. Go to your Dashboard, select the gig you want to edit, and make changes. Be mindful of any ongoing orders, as significant changes may confuse clients.

Forhopp provides a Dispute Resolution System where freelancers and clients can resolve conflicts. Gather all relevant communication and work submissions as evidence before initiating a dispute.

Use the Earnings Tab in your profile to withdraw funds. Forhopp supports multiple withdrawal methods, such as PayPal, bank transfers, or local payment gateways, depending on your region.

Forhopp allows the use of Proposal Templates to save time and maintain professionalism when pitching to clients. Customize these templates to match the specific needs of each client for better chances of success.

Optimize your gig by updating its description, using eye-catching visuals, and sharing it on social media. You can also use Forhopp’s Gig Promotion Tools to boost visibility.

Deliver work on time, maintain clear communication, and exceed expectations where possible. After completion, politely request feedback to build credibility on the platform.

  • Forhopp offers a Knowledge Base, Guides, Webinars, and Community Forums where freelancers can learn best practices, improve skills, and connect with peers for support.

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