On Forhopp, flexibility is key to managing your freelancing services effectively. Whether you want to refine your gig to attract more clients or need to remove it entirely, this article provides a detailed step-by-step guide to troubleshooting issues related to adjusting or canceling a service after publishing it.

1. When Should You Adjust or Cancel a Service?

Before diving into the process, it’s essential to determine when adjustments or cancellations are necessary:

Reasons to Adjust a Service:

• You’ve identified areas where your gig could perform better, such as updating the description, pricing, or deliverables.
• Your current service doesn’t align with client demands or market trends.
• You want to add new features or improve clarity to reduce misunderstandings with clients.

Reasons to Cancel a Service:

• You no longer wish to offer the service due to time constraints or a shift in your skillset.
• Your gig has received repeated negative feedback, and you need to start fresh.
• You want to streamline your offerings by consolidating services.

 

2. Adjusting Your Service After Publishing

Step 1: Access Your Gig Dashboard

1. Log in to your Forhopp account and go to the Dashboard.
2. Click on the Manage Gigs tab to view your published services.

Step 2: Select the Gig to Edit

1. Identify the gig you want to adjust.
2. Click the Edit button next to the service title.

Step 3: Make Adjustments

Here’s what you can modify:

• Gig Title and Description: Update to make them more engaging and accurate. Ensure you use relevant keywords for better visibility.
• Pricing and Packages: Adjust pricing or reallocate deliverables across Basic, Standard, and Premium packages.
• Images and Videos: Upload high-quality visuals that better represent your service.
• Tags and Categories: Ensure your gig is listed under appropriate categories to reach the right audience.

Step 4: Preview and Save Changes

1. Use the Preview Gig feature to review your updates as clients will see them.
2. Click Save Changes to finalize your edits.

Note: Major changes to your gig (e.g., altering deliverables) might temporarily unpublish the service for review by Forhopp’s moderation team.  

3. Canceling a Service

Step 1: Navigate to the Gig Management Page

1. Access your Manage Gigs tab from the Dashboard.
2. Locate the gig you want to cancel.

Step 2: Pause or Deactivate the Gig

• If you’re unsure about permanent cancellation, you can Pause the gig. This makes it temporarily unavailable while keeping your data intact.
  • Click the Pause Gig button.
• For permanent removal, choose Deactivate or Delete Gig.

Step 3: Confirm the Cancellation

For permanent cancellation:

1. Click Delete Gig.
2. A confirmation prompt will appear. Ensure you’ve completed all ongoing orders related to the gig before proceeding.
3. Confirm the deletion.

Important: Deleting a gig cannot be undone, and all associated data will be lost.  

4. Handling Active Orders Before Adjusting or Canceling

If you have active orders tied to the service:

1. Communicate with your clients about the changes or cancellation. Use Forhopp’s messaging system to keep records.
2. Complete any pending tasks to avoid disputes or negative reviews.
3. Adjustments to the gig won’t affect existing orders, but cancellations may require resolution through the Dispute Center if a client raises concerns.

 

5. Tips to Avoid Frequent Adjustments or Cancellations

• Conduct Regular Market Research: Keep an eye on client demands and competitor trends to create services that remain relevant.
• Seek Client Feedback: Use feedback from completed orders to improve your gig continuously.
• Test Before Publishing: Preview and thoroughly review your gig details before making it live.

 

6. Contacting Forhopp Support for Assistance

If you encounter any issues while adjusting or canceling your service, Forhopp’s Support Team can help.

How to Contact Support:

1. Visit the Help Center on Forhopp.
2. Select Submit a Request and choose the category for gig adjustments or cancellations.
3. Describe the issue in detail and attach screenshots if necessary.

 

Conclusion

Adjusting or canceling a service on Forhopp is straightforward when you follow the platform’s guidelines. By making strategic adjustments and carefully managing cancellations, you can enhance your offerings and maintain a professional reputation. For additional help, Forhopp’s Support Team is always ready to assist, ensuring your experience remains seamless.