Submitting bids on Forhopp is a vital step in securing freelance projects. However, encountering issues during the process can be frustrating. This guide provides step-by-step solutions to troubleshoot common bid submission problems to ensure a smooth experience.

Common Bid Submission Issues

1. Error Messages During Submission
2. Insufficient Proposal Balance
3. Unverified Account Restrictions
4. Skill Mismatch with Job Requirements
5. Expired Job Listings
6. Platform Errors or Technical Glitches

 

Step-by-Step Troubleshooting Guide

1. Verify Your Account Status

Issue: Unverified accounts are restricted from submitting bids. Solution:

1. Go to your Dashboard and check for any verification notifications.
2. If your account is unverified, complete the verification process by uploading a government-issued ID or verifying your email address.
3. Once verified, retry submitting your bid.

2. Check Proposal Balance

Issue: You’ve exhausted your monthly proposal limit. Solution:

1. Navigate to your Proposal Balance under the Profile Settings.
2. If you’ve run out of proposals, purchase additional credits or wait until the next billing cycle for a refresh.

3. Confirm Skill Alignment

Issue: Your profile doesn’t match the required skills for the project. Solution:

1. Review the project requirements listed in the job description.
2. Ensure your skills section reflects the expertise relevant to the project.
3. If necessary, update your skills under Profile Settings before resubmitting the bid.

4. Ensure the Job Post is Active

Issue: The job post has expired or been removed. Solution:

1. Check the job posting status. Expired or closed listings will prevent bids.
2. Only submit proposals to active projects visible under the Browse Projects section.

5. Resolve Technical Glitches

Issue: Platform errors, such as loading issues or glitches, prevent submission. Solution:

1. Clear your browser cache and cookies.
2. Update your browser or switch to a different one (e.g., Chrome, Firefox).
3. Disable browser extensions that may interfere with Forhopp’s functionality.
4. If the issue persists, contact Forhopp’s support team and provide details, including screenshots of the error.

6. Verify File Attachments

Issue: Errors due to incompatible or oversized file attachments. Solution:

1. Ensure attached files meet the required format (e.g., PDF, JPG) and size limit.
2. If necessary, compress the file or use cloud storage links.
3. Retry the bid submission with compatible files.

7. Refresh Your Session

Issue: Session timeout or expired login credentials. Solution:

1. Log out of your account and clear your browser cache.
2. Log back into your account and retry the submission.

 

Tips for Seamless Bid Submissions

• Always proofread your proposal for grammar and clarity before submission.
• Double-check project requirements to ensure your bid aligns with client expectations.
• Regularly monitor your email and notifications for updates on verification or other restrictions.

 

When to Contact Support

If you’ve followed all the troubleshooting steps and are still unable to submit bids, reach out to Forhopp’s Help and Support team:

1. Navigate to the Help Center on your dashboard.
2. Submit a support ticket with the following details:
   • Your account information.
   • The project you’re trying to bid on.
   • A detailed description of the issue.

  This guide ensures freelancers can resolve most bid submission issues independently, saving time and improving their experience on Forhopp.